Cancellation / Refund Policy
Please allow 2-3 weeks for processing.
Student Grievance Policy / Procedure:
Students aggrieved by action of the school or personnel of the school should attempt to resolve these problems with the appropriate school officials. Grievances should be in writing and directed to: A.D. Banker & Company, Attn: Compliance Manager, 5000 College Blvd #120, Overland Park, KS 66211-1629.
Student will receive a written response and offer of resolution within 7 days. The student's employer may be consulted in determining the resolution. The student may file an appeal with the Compliance Manager. The case will then be considered by appropritate members of the administrative staff. Should this procedure fail, student may contact the Kansas Board of Regents, 1000 SW Jackson # 520, Topeka, KS 66612-1368.
If you do not pass the state exam on the first attempt, we will refund the cost of one testing fee.
To qualify for reimbursement
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